DINORANT

Terms of Service

Last updated: April 4, 2026

Please read these Terms of Service ("Terms") carefully before using the Dinorant mobile application ("the App") and the Dinorant website at dinorant.com ("the Website"), collectively referred to as "the Service", operated by Tibor Kontos ("we", "us", "our").

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of Service

Dinorant is an AI-powered restaurant menu translation service that provides:

  • Menu translation -- Photograph restaurant menus and receive AI-generated translations
  • Allergen and dietary information -- AI-identified allergen warnings and dietary compatibility, with user-configurable allergen severity levels (mild, severe, life-threatening)
  • Dietary Card -- AI-generated bilingual dietary communication card that translates your allergen and dietary information into the local language of your travel destination, designed to show to restaurant staff
  • Wallet pass integration -- Add your Dietary Card to Apple Wallet (.pkpass) or Google Wallet for quick access
  • Nearby restaurants -- Discover restaurants near your location
  • Weather information -- Current weather at your location
  • Gastronomic travel tips -- AI-generated local cuisine guides
  • Gastro Explorer -- AI-generated gastro destination guides with food culture, street food, seasonal highlights, and dining etiquette; interactive AI chat for food-related questions; and personalized dietary safety tips based on your allergen and dietary preferences
  • Taste DNA personalization -- Personalized taste profiling based on your stated food preferences and in-app interactions, used to rank menu items, display recommendation labels and short explanations, and generate AI-written recommendation summaries
  • Support tickets -- Submit and track support requests via the Website
  • Account management -- Manage your account and settings via the Website
  • Crash diagnostics -- Optional crash reporting to help identify and fix app stability issues (see our Privacy Policy, Section 3.3)

2. Account Registration

2.1 Requirements

  • You must be at least 16 years old to create an account.
  • You may register using email/password, Google Sign-In, or Apple Sign-In.
  • Email/password accounts require email verification before gaining full access.

2.2 Your Responsibilities

  • Provide accurate and complete registration information.
  • Keep your login credentials confidential.
  • Notify us immediately of any unauthorized access to your account.
  • You are responsible for all activity under your account.

3. Service Tiers and Usage Limits

3.1 Free and Paid Tiers

  • The Service may include both free and paid access tiers.
  • The mobile application currently supports subscription-based and time-limited access products, including recurring subscriptions and limited-duration Trip Pass products, depending on the products available in the relevant app store.
  • Different API rate limits, feature access rules, and advertising rules may apply to free and paid tiers.
  • Current limits, available products, and applicable entitlements are displayed in the App and on the relevant purchase surfaces.
  • We reserve the right to modify tiers, limits, and available products with reasonable prior notice.

3.2 Billing, Renewal, and Store Terms

  • In-app subscriptions and other digital products are billed and managed by the Apple App Store or Google Play, as applicable.
  • Prices, taxes, renewal terms, cancellation methods, and refund rules are governed by the relevant platform's checkout flow and store policies.

4. AI-Generated Content Disclaimer

THIS IS CRITICALLY IMPORTANT. PLEASE READ CAREFULLY.

Dinorant uses artificial intelligence (OpenAI) to translate menus and identify potential allergens and dietary information. You acknowledge and agree that:

4.1 Not Medical Advice

  • AI-generated allergen information is NOT medical advice and is NOT a guarantee of allergen safety.
  • Ingredient lists may be incomplete, inaccurate, or inferred by the AI.
  • Dietary compatibility assessments are AI estimates and may not reflect actual ingredients.
  • Personalized dietary tips and "safe dish" recommendations in Gastro Explorer are AI-generated suggestions based on general knowledge and may not account for local ingredient variations, cross-contamination, or hidden allergens.

4.2 Your Responsibility

  • You MUST always verify allergen information and ingredients directly with restaurant staff before ordering.
  • If you have severe food allergies, treat all AI-generated information as supplementary guidance only.
  • You should never rely solely on Dinorant for allergen or dietary safety decisions.

4.3 Translation Accuracy

  • AI translations are not guaranteed to be 100% accurate.
  • Cultural notes, descriptions, and recommendations are AI-generated and may contain inaccuracies.
  • Prices shown are extracted by AI and may not reflect current actual prices.

4.4 Dietary Card Content

  • The Dietary Card is an AI-generated communication aid designed to help travelers inform restaurant staff about their dietary restrictions. It is NOT a medical device and does NOT guarantee allergen safety.
  • Allergen severity levels (mild, severe, life-threatening) displayed on the card reflect your self-reported settings and are not medical diagnoses.
  • The emergency phrase included on the card is an AI-generated translation for use only in case of an accidental allergic reaction. Its accuracy in emergency situations is not guaranteed.
  • Translations of allergen names, dietary needs, and other card content into the destination language are AI-generated and may contain translation errors.
  • You MUST still communicate directly with restaurant staff to verify that your dietary needs are understood and accommodated.
  • Adding a Dietary Card to Apple Wallet or Google Wallet does not create a medical or official identification document.

4.5 Gastro Explorer Content

  • Gastro destination guides, food culture information, and AI chat responses are AI-generated and may contain factual inaccuracies.
  • Personalized dietary tips are generated based on your declared allergen and dietary preferences but do not replace professional medical or dietary advice.
  • "Safe dish" suggestions and "avoid" warnings are AI estimates based on typical recipes and may not reflect actual restaurant preparation methods.
  • Chat conversations are not stored on our servers after the session ends.

4.6 Taste DNA Personalization

  • Taste DNA recommendation labels, short explanations, profile summaries, and similar personalization outputs are AI-generated or heuristically derived from your explicit preferences, in-app interactions, and inferred patterns.
  • These outputs may be incomplete, stale, or incorrect if your profile is limited, your behavior does not reflect your actual preferences, menu data is incomplete, or the AI misinterprets ingredients, cuisine, or flavor style.
  • Taste archetypes, profile scores, and recommendation strength labels are product features for personalization only. They are not medical, nutritional, psychological, or scientific assessments.
  • Personalized labels such as "strong match," "recommended," "avoid," or similar wording are not guarantees that you will enjoy a dish, that a dish is prepared in a specific way, or that it is suitable for your health, allergy, religious, or dietary requirements.
  • If any personalized recommendation conflicts with your allergy, dietary, religious, or medical needs, you must follow the stricter requirement and verify details directly with restaurant staff.

4.7 Limitation of Liability for Health

DINORANT, ITS DEVELOPER, AND ITS AI PROVIDERS SHALL NOT BE LIABLE FOR ANY ALLERGIC REACTIONS, ADVERSE HEALTH EFFECTS, ILLNESS, INJURY, OR DEATH ARISING FROM RELIANCE ON AI-GENERATED CONTENT, INCLUDING BUT NOT LIMITED TO ALLERGEN INFORMATION, INGREDIENT LISTS, DIETARY COMPATIBILITY ASSESSMENTS, GASTRO EXPLORER DIETARY TIPS, TASTE DNA RECOMMENDATION LABELS, TASTE DNA PROFILE SUMMARIES, "SAFE DISH" RECOMMENDATIONS, DIETARY CARD CONTENT, ALLERGEN SEVERITY CLASSIFICATIONS, EMERGENCY PHRASE TRANSLATIONS, OR WALLET PASS INFORMATION, EXCEPT WHERE APPLICABLE LAW (IN PARTICULAR, CASES OF INTENTIONAL OR GROSSLY NEGLIGENT DAMAGE TO LIFE, BODY, OR HEALTH) EXPRESSLY PROHIBITS SUCH EXCLUSION OF LIABILITY.

Health data processing: Your allergen data with severity levels constitutes health-related data under GDPR Art. 9. By using features that process this data (primarily Dietary Card, Gastro Explorer, and related wallet pass features), you confirm that you have provided explicit consent for this processing as described in our Privacy Policy. In the current implementation, personalized menu translation may use allergen categories and dietary preferences for warnings, but allergen severity levels are not part of the menu translation request payload.

5. User Obligations

You agree NOT to:

  • Use the Service for any unlawful purpose.
  • Attempt to reverse-engineer, decompile, or disassemble the App.
  • Interfere with or disrupt the Service's infrastructure.
  • Circumvent usage limits, rate limiting mechanisms, or tier restrictions.
  • Use automated tools (bots, scrapers) to access the Service.
  • Upload content that infringes third-party intellectual property rights.
  • Share your account credentials with others.
  • Submit false, misleading, or abusive content in support tickets.

6. User-Generated Content

6.1 Menu Photos

  • You are responsible for ensuring you have the right to photograph menus.
  • Menu photos are sent to our backend server for translation and are not shared with other users.
  • You retain ownership of your photos; by using the Service, you grant us a limited license to process them for translation.

6.2 Support Tickets

  • You are responsible for the accuracy of information provided in support tickets.
  • Do not include sensitive personal information (e.g., financial details or medical records) in ticket descriptions.
  • Support ticket content may be reviewed by our team to diagnose and resolve issues.

6.3 No Content Sharing

The Service does not share user content with other users. There is no social or community feature.

7. Push Notifications

  • You may receive service-critical push notifications, including tier expiry warnings, service announcements, and certain other administrative notifications.
  • You can manage push notification permissions through your device settings.
  • Disabling push notifications does not affect your ability to use the Service, but you may miss important service alerts such as tier expiry notifications.

8. Intellectual Property

  • The Dinorant name, logo, and brand identity are the property of Tibor Kontos.
  • The App's and Website's design, code, and original content are protected by copyright.
  • AI-generated translations and content are provided for your personal, non-commercial use.
  • Open-source software licenses are acknowledged and respected. A list of open-source dependencies is available within the App.

9. Advertisements

  • The App displays advertisements through Google AdMob on iOS and Android platforms. The Website does not display advertisements.
  • The App also uses the Meta (Facebook) SDK to measure the effectiveness of app install advertising campaigns on Meta platforms (Facebook, Instagram). Meta App Events data collection is disabled by default and requires your explicit consent. See our Privacy Policy, Section 3.4 for details.
  • On iOS, the App also uses the TikTok App Events SDK to measure and optimize app install advertising campaigns on TikTok. TikTok App Events collection is disabled by default, requires your explicit consent, and on iOS also depends on ATT authorization. In the current implementation we only use automatic install, open, and retention measurement, not custom commerce or content events. See our Privacy Policy, Section 3.5 for details.
  • Ad content is provided by third-party advertisers and ad networks.
  • We are not responsible for the content, accuracy, or legality of advertisements.

10. Account Suspension and Termination

10.1 By You

  • You may delete your account at any time through the App's Settings screen.
  • Account deletion removes most personal data directly linked to your account, including synced settings, Taste DNA profile data, and support tickets, as described in our Privacy Policy. Certain audit or legal-compliance records may still be retained in limited or anonymized form.

10.2 By Us

We may suspend or terminate your account if you:

  • Violate these Terms.
  • Engage in abusive or fraudulent behavior.
  • Circumvent usage limits, rate limiting, or tier restrictions.
  • Use the Service in a way that harms other users or our infrastructure.

We will provide reasonable notice before termination unless immediate action is required.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • WARRANTIES OF MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR COMPLETENESS OF TRANSLATIONS
  • RELIABILITY OF ALLERGEN OR DIETARY INFORMATION
  • ACCURACY OF DIETARY CARD TRANSLATIONS OR ALLERGEN SEVERITY CLASSIFICATIONS
  • FUNCTIONALITY OF WALLET PASSES IN EMERGENCY SITUATIONS

We do not guarantee that the Service will be uninterrupted, error-free, or free of harmful components.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • Our total liability for any claim arising from the use of the Service shall not exceed the amount you paid for the Service in the 12 months preceding the claim (or EUR 0 for free users).
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
  • We shall not be liable for any loss arising from reliance on AI-generated content, including allergen information.
  • We shall not be liable for damages caused by third-party services (Google, Apple, OpenAI).

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

13. Service Changes

  • We reserve the right to modify, suspend, or discontinue any part of the Service at any time.
  • We will provide reasonable notice of material changes when possible.
  • Continued use after changes constitutes acceptance of the modified service.

14. Governing Law and Jurisdiction

  • These Terms are governed by the laws of Hungary and applicable European Union regulations.
  • Mandatory consumer protection laws of your country of residence remain unaffected where they apply.
  • For court proceedings that are not subject to mandatory local consumer jurisdiction rules, the courts of Hungary, including the Szolnok District Court (Szolnoki Jarasbirosag), shall have jurisdiction.

15. Dispute Resolution

Before initiating legal proceedings, we encourage you to contact us at privacy@dinorant.com to resolve disputes amicably. We will make reasonable efforts to resolve any complaints within 30 days.

For EU consumers, you may also use the Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

15.1 Individual Arbitration for Certain Non-EU Users

If you reside in the United States, Canada, or another jurisdiction outside the EEA, the United Kingdom, and Switzerland, then, to the maximum extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally shall be resolved by final and binding arbitration on an individual basis, rather than in court.

The arbitration shall be conducted remotely in English before a single arbitrator. Unless otherwise required by applicable mandatory law, the arbitration shall be administered under the rules of the Permanent Arbitration Court attached to the Hungarian Chamber of Commerce and Industry (Budapest Arbitration Court) in effect at the time the claim is filed.

This arbitration clause does not apply where it is prohibited by applicable law, where mandatory consumer protection law gives you the right to bring a claim before a court or authority that cannot be validly waived, or to claims seeking injunctive relief for misuse of intellectual property or unlawful access to the Service.

15.2 Class Action Waiver

To the maximum extent permitted by applicable law, any proceedings to resolve a dispute arising out of or relating to these Terms or the Service shall be conducted only on an individual basis. You agree not to bring or participate in any purported class action, collective action, representative action, or private attorney general action against us.

If a court or arbitrator determines that this class action waiver is unenforceable for a particular claim or request for relief, then that claim or request for relief shall be severed and proceed only to the extent required by law, and the remaining portions of this Section shall continue to apply.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes through the App, Website, or by email. The "Last updated" date at the top indicates when the Terms were last revised.

Continued use of the Service after changes constitutes acceptance of the updated Terms.

18. Contact Us

For questions about these Terms:

Email: privacy@dinorant.com Operator: Tibor Kontos, Munkacsy ut 43, Martfu, Hungary